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Work experience

Nineties.Style

April 2022Current

Education and Training Specialist

Facilitating cohesive training through exciting and memorable emotional experiences.  

Nineties.Style

April 2022Current

Inspiring Mentor and Motivational Coach

Discovering, growing and nurturing positive self development of others through awareness, mindfulness, and gratitude.

Micron21 Pty Ltd

January 2019April 2022

Training Manager

Developed training and assessment packages and improved career enjoyment through product and service education.

Micron21 Pty Ltd

June 2020July 2021

Interim Operations Manager

Encouraged and motivated a team culture accepting of change through coaching and performance management.   

Micron21 Pty Ltd

July 2016January 2019

Senior Datacenter Technical Support Engineer

Improved problem solving and root cause analysis through mentoring and guidance of junior colleagues.

Solutions Plus Pty Ltd

March 2016July 2016

Senior Technical Support Engineer

Provided excellent customer service through education and training on the use of their information technology systems.

Connective Broker Services Pty Ltd

March 2015March 2016

Senior Infrastructure and Support Engineer

Successfully improved internal messaging and collaboration by positive management of perception and communication.   

Web24 Pty Ltd

August 2010March 2015

Senior Technical Support Engineer

Reduced customer impacting service interruptions through ITIL based training of change management and conflict resolution.

TAFE NSW

January 2005December 2009

Teacher of Information Technology

Facilitated a fun learning environment for students studying diploma and certificate level vocations.

Education

The Knowledge Academy

November 2019November 2019

Prince2 Foundation

Prince2 Foundation 2017

Fire Safety Australia

October 2019October 2019

Fire Extinguisher / Fire Warden

Statement of Attainment: PUAWER005B & PUAWER008B

Box Hill Institute

June 2018June 2018

Training and Assessment

Certificate IV - Training and Assessment - TAE40116

Box Hill Institute

February 2017May 2017

Training and Assessment

Certificate IV - Training and Assessment - TAE40110

TAFE NSW

January 2005December 2005

Internetworking

Diploma - Information Technology (Internetworking) - ICA50701

TAFE NSW

January 2003December 2004

Information Technology

Diploma - Information Technology - ICA50111

In addition to the above...

From January 2003 through to December 2012, I owned and operated an internet hosting business called RoyceSoftware. Primarily to provide low cost linux based website hosting and development of the odd website by request. At its peak, I managed 300+ domains over about 100 customers.

From January 2005 through to December 2015, I owned and operated an internet radio station called CHGRadio. Volunteer radio announcers developed and honed their public speaking skills through mentoring and coaching. Some have even gone on to professional careers. 

From January 2005 through to August 2010, my wife and I owned and operated a managed services provider called AdvanceIT. Primarily to fill a gap for available IT Services of the town that we lived in. We also did some contracted projects for TAFE NSW.     

About me

We were born in the 80s, children of the 90s and teenagers of the naughties. Pop star posters on our walls, tape cassette Walkman's, the first Discman's (aka Skipman's) and were still known to sneak out after dark.

Accomplished ballroom dancers (She's also a ballroom teacher) and continuing guitar hero* instrumentalists since 2011. We have an opening for a drummer. Everybody sings. No exceptions. 

I enjoy meditation and being in the company of one. I like to read as many books as I can so that I can take small parts from each one and share those parts in the daily life of myself and others.  

We have two dogs that are total opposites of each other. Boy/girl, black/white, small/big, you get the picture. The only thing they have in common is their mutt ancestry.

I started my career in IT, but I'm no longer a technician. Sorry, I can't fix your computer, but I do have plenty of 'back in my day' stories. Honestly, I have no idea what's even inside a computer anymore. I'm writing this on a mac! 

I love the lightbulb moment, it never gets old and if it could put food on the table I wouldn't charge anyone a cent.

I'm easily invested in long movies that take hold of our emotions. We experience all of life this way, so don't be surprised if I recommend you watch a movie or a TV show for homework.  

Strive satisfied that you did your best, even if it wasn't as good as the previous day. Pay every good deed forward. No matter how small (or the cost). 

*We have all the guitar hero games on Xbox 360, four guitars, a drum kit and microphone. Everybody sings so that no one knows who can't. Professional singers need not apply, unless you want to play drums as well. There's always room for backup singers / standby guitarists and drummers.   

Contact me

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